Terms of Service (ToS)

1. Scope & Purpose

These Terms of Service ("Terms") govern the use of the website operated by SIXL d.o.o. ("we," "us," or "our") and apply to all accommodation inquiries submitted through this website. By submitting an inquiry form, the user ("Guest") explicitly agrees to be bound by these Terms.

2. Non-Binding Inquiries vs. Final Booking Contract

• Website Form Submission: Submitting an inquiry form via this website does not constitute a guaranteed or binding booking. It serves purely as a non-binding request for property availability and pricing.
  ‍
• Contract Conclusion: A legally binding rental agreement is exclusively concluded only when SIXL d.o.o. manually verifies availability and transmits a formal, written "Booking Confirmation" along with final payment instructions via email to the Guest.

3. Starting Prices and Rate Variations

• All prices, rates, and figures displayed on this website are indicative starting prices only and do not represent a fixed, binding financial offer.
  ‍
• Final booking rates may differ and are subject to change based on exact travel dates, seasonality, occupancy level, number of guests, or custom requests. The final, binding price for your stay will be explicitly detailed in the private booking offer sent to you via email.

4. Payment Terms & Strict Cancellation Policy

Because reservation requests are finalized privately, specific payment deadlines will be detailed in our booking confirmation email.

• Cancellation Framework: To prevent disputes, cancellations of confirmed bookings must be submitted in writing via email to info@sixl-vacation.com.
  ‍
• No-Refund Policy: If a Guest cancels a confirmed booking less than 14 days prior to the scheduled arrival date, or in the event of a no-show, no refund will be issued, and SIXL d.o.o. retains 100% of the total rental amount.
  ‍
• Failure to fulfill the requested deposit or balance payments within the designated email timelines grants us the right to cancel the pending dates immediately without liability.

5. Access Restrictions, Non-Payment & Eviction

• Denial of Entry: The total agreed rental amount must be paid in full prior to arrival or at check-in as specified in our booking confirmation communication. SIXL d.o.o. reserves the absolute right to deny the Guest all access to the apartment and facilities if the complete payment balance has not been successfully settled.
  ‍
• Non-Payment Eviction: If at any point during a stay a mandatory payment balance remains unfulfilled or a transaction is defaulted, we reserve the right to immediately terminate the agreement and remove/evict the Guest and their parties from the property without delay.

6. Guest Obligations & House Rules

• Occupancy Limits: The accommodation may only be occupied by the specific number of guests declared in the booking communication. Exceeding this limit without written permission is strictly prohibited.
  ‍
• Property Care & Liability: The Guest agrees to treat the physical property, its furnishings, and common facilities with due care. The Guest is fully held financially liable for any physical damages caused to the property or its infrastructure during their stay.
  ‍
• Eviction Rights: We reserve the right to immediately terminate the rental agreement and evict guests without a refund if they participate in illegal activities, violate local quiet hours, or severely breach basic house regulations.

7. Mandatory Local Guest Reporting (eVisitor) & Fees

• In accordance with Croatian tourism legislation, all accommodation providers must report guest stays to national authorities. Upon check-in, the Guest is legally required to provide valid identification documentation (passports or national ID cards) for all staying parties to facilitate mandatory registration within the Croatian eVisitor system.
  ‍
• Reporting Fees: Depending on your specific booking package, guest registration fees or local tourist taxes may apply. If these mandatory reporting fees are not paid upfront during the initial booking process, the Guest may be charged an additional fee directly at the location upon arrival.

8. Governing Law & Jurisdiction

These Terms and any contracts arising from bookings shall be governed by and construed in accordance with the laws of the Republic of Croatia. Any legal disputes arising directly out of the website use or private booking arrangements shall be subject to the exclusive jurisdiction of the competent court local to our corporate headquarters in Croatia.